How to check for plugin conflicts

The fastest way to rule out conflicts is to deactivate all non-LocateAndFilter plugins and switch to a standard theme like Twenty Nineteen. If this resolves the issue, you have a conflict and should activate one plugin at a time until you locate the conflict. Finally, after all plugins are active, switch to your theme. This will narrow down the conflict to a specific plugin or a theme conflict. The steps below will walk you through the process using the Health Check & Troubleshooting plugin.

1. Log in to your WordPress website.

   When you’re logged in, you will be in your ‘Dashboard’.

2. Click on ‘Plugins’ then ‘Add New’.

   On the left-hand side, you will see a menu. In that menu, click on ‘Plugins’.
   The ‘Plugins’ settings will expand providing you additional options. Click on ‘Add New’.

3. Type ‘Health Check & Troubleshooting’ in the search bar, as shown below.

   

4. In the plugin box, click the ‘Install Now’ button.

   This will give you a page of search results. The Health Check & Troubleshooting plugin should be visible now. Click the ‘Install Now’ button.

5. When the installation is done, click the ‘Activate’ button.

   Click the ‘Activate’ button that appeared where the ‘Install Now’ button was previously located.

6. Click on ‘Tools’ then ‘Site Health’.

   On the left-hand side, you will see a menu. In that menu, click on ‘Tools ’. The ‘Tools’ menu will expand providing you additional options. Click on ‘Site Health’.

   Note: There are multiple tabs which provide a lot of information about your website and server setup. If you see errors on the ‘Status’ or ‘Info’ tabs, please resolve the issues before continuing.
   

7. Click on the ‘Troubleshooting’ tab, read the warning information, and click ‘Enter Troubleshooting Mode’.

   Troubleshooting mode automatically disables all plugins and switches to a default theme. Troubleshooting mode does not affect normal visitors to your site.

8. Reproduce the issue you were experiencing in the default environment with no active plugins and a default theme.

   The first thing to check is whether or not the issue happens in a default environment with no plugins while using a default theme. This is the default state when you click ‘Enter Troubleshooting Mode’.

   If the issue occurs when LocateAndFilter is not active, this means our plugin is not causing the unexpected behavior.

   If not, continue.

9. Click on ‘Plugins’ then ‘Installed Plugins’.

   On the left-hand side, you will see a menu. In that menu, click on ‘ Plugins ’. The ‘Plugins’ menu will expand providing you additional options. Click on ‘Installed Plugins’.

10. Click ‘Enable while troubleshooting’ next to LocateAndFilter.
11. Reproduce the issue you were experiencing with only LocateAndFilter active and a default theme.

    The second thing to check is whether or not the issue occurs with only the LocateAndFilter plugin active while using a default theme.

    If the issue occurs when LocateAndFilter is the only active plugin, the issue is caused by our plugin. Please hover over ‘Troubleshooting Mode’, click ‘Disable troubleshooting mode’ and click here for advice.

    If not, continue.

12. Click on ‘Plugins’ then ‘Installed Plugins’.

    On the left-hand side, you will see a menu. In that menu, click on ‘ Plugins ’. The ‘Plugins’ menu will expand providing you additional options. Click on ‘Installed Plugins’.

13. Click ‘Enable while troubleshooting’ on the first disabled plugin.

    Note: If the issue is related to a specific plugin, please enable this plugin before other plugins.

14. Reproduce the issue you were experiencing.

    The next thing to check is for the minimum plugin environment required to reproduce the issue. To check, this requires some patience and time. Activate plugins one at a time while testing for the issue. This step will be repeated many times as you layer on one part of your site until you find the minimum setup required.

    If the issue occurs in a specific environment, LocateAndFilter conflicts with the plugin you just activated. Please hover over ‘Troubleshooting Mode’, click ‘Disable troubleshooting mode’ and click here for advice.

    If not, repeat the steps to activate the next disabled plugin until are plugins are active and then continue.

15. Click on ‘Dashboard’ then ‘Home’.

    On the left-hand side, click on ‘Dashboard’ at the top. The ‘Dashboard’ menu will expand providing you additional options. Click on ‘Home’.

16. Under ‘Available themes’, click ‘Switch to this theme’ on your preferred theme (or the parent theme, if using a child theme).

    Note: If your preferred theme is a child theme, please enable the parent theme first. This will help determine if the conflict is with the parent theme or a customization in the child theme.

17. Reproduce the issue you were experiencing.

    The last thing to check is your theme.

    If the issue occurs, LocateAndFilter conflicts with your preferred theme. Please hover over ‘Troubleshooting Mode’, click ‘Disable troubleshooting mode’ and click here for advice.

    If not and you have a child theme, repeat the steps to enable and test the child theme.